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Making Municipal Governments More Responsive to Their Citizens

Ted Greenwood, Program Director

Selected Projects to Promote Performance Measurement and Reporting

In the following table, * indicates a program supported by an Officer Grant.
# indicates Alfred P. Sloan Foundation support for the program is complete.

Institution

Purpose

Contact Person

Encouraging GASB to Promote Citizen-Informed Performance Measurement & Reporting

Association of Government Accountants

To support AGA’s promotion of citizen-informed performance measurement and reporting

Ms. Evie Barry
703-684-6931 x 324
ebarry@agacgfm.org

Urban Institute (with the Council of State Governments)

To launch a project for public reporting of comparative performance information of state agencies, with citizen input.

Mr. Harry Hatry
202-261-5621
hhatry@ui.urban.org

Mr. Michael Robinson
859-244-8147
mrobinson@csg.org

National Center for Civic Innovation

To create a group of government managers that have adopted and will promote citizen-informed performance measurement and reporting

Ms. Barbara Cohn
212-925-6675
bcohn@fcny.org

CCAF-FCVI, Inc.

To increase the relevance to potential users of Canadian Public Performance Reports and to infuse the experience of the CCAF-FCVI into the work of GASB in the United States

Mr. Geoffrey Dubrow
613-241-6713 x229
gdubrow@ccaf-fcvi.com

     
Engaging with Government Officials to Encourage Citizen-Informed Performance Measurement and Reporting

The Urban Institute

To create and try out on local elected officials new educational and training materials on performance measurement

Mr. Harry Hatry
202-261-5521
hhatry@ui.urban.org

Mr. Christopher Hoene
202-626-3172
hoene@nlc.org

Government Finance Officers Association

To fund the research leading to the publication of a State and Local Performance Measurement Sourcebook.

Ms. Anne Kinney
312-917-6102
akinney@gfoa.org

National Association of State Budget Officers #

To help fund a Leadership Seminar that will include performance measurement and reporting as a major component

Mr. Scott Pattison
202-624-5382
spattison@nasbo.org

IIA Research Foundation

To help the Institute of Internal Auditors further strengthen and expand auditors’ roles in government performance measurement and reporting

Mr. Albert Holzinger
407-937-1225
al.holzinger@theiia.org

Association of Government Accountants*

To support the AGA’s new Citizen-Centric Government Reporting

Ms. Susan Fritzlen
703-684-6931
sfritzlen@agacgfm.org

Building a Community of Practitioners and Infrastructure

National Center for Civic Innovation

To continue implementing citizen-based municipal government performance measurement and reporting around the country

Ms. Barbara Cohn
212-925-6675
bcohn@fcny.org

National Center for Public Productivity, Rutgers University-Newark

To launch a network of performance measurement and reporting practitioners with the National Center for Public Productivity as its Secretariat.

Dr. Marc Holzer
973-353-1351
mholzer@pipeline.com

Community Research Council

To launch the Southeastern Practitioners’ Network on Local government Performance Measurement

Mr. David Eichenthal
423-267-7766 x14
deichenthal@researchcouncil.net

University of Central Florida *

To add citizen-informed performance measurement to the Florida Benchmarking Consortium

Ms. Marilyn Crotty
407-235-3960
mcrotty@mail.ucf.edu

Sustainable Seattle *

To partially fund a regional meeting of people working on performance measures and community indicators and to launch an ongoing network of such people

Ms. Chantal Stevens
206-357-5440
chantal@sustainableseattle.org

State of Iowa Department of Management * #

To help launch a network of performance measurement and reporting practicioners in the states of Iowa and Minnesota

Ms. Jennifer Blanchard
651-431-4032
jennifer.blanchard@state.mn.us

Jacksonville Community Council Inc. * #

To partially fund a conference sponsored by the Community Indicators Consortium

Mr. Benjamin Warner
904-396-3052
ben@jcci.org

Baruch College of the City University of New York

To continue the development of eTownPanel, an Internet-based panel survey of citizen satisfaction with their local government

Dr. Gregg Van Ryzin
212-802-5900
gregg_vanryzin@baruch.cuny.edu

National Center for Public Productivity, Rutgers University

To enable the National Center for Public Productivity to launch on online certificate in Public Performance Measurement: Citizen-Driven Government Improvement

Dr. Marc Holzer
973-353-1351
mholzer@pipeline.com

National Center for Public Productivity, Rutgers University

To create, disseminate and promote curricular material related to citizen-based performance assessment of local government services

Dr. Marc Holzer
973-353-1351
mholzer@pipeline.com

     

Citizen-Based and Citizen-Informed Performance Measurement and Reporting Projects

Pioneer Institute

To support the Benchmarking Component of the Pioneer Institute’s Middle Cities Initiative

Ms. Amy Dain
617-723-2277
adain@pioneerinstitute.org

New England States Government Finance Officers Association

To help launch the New England States Performance measurement Pilot Project

Ms. Lisa Parker
207-283-3303
lparker@sacomaine.org

North Carolina League of Municipalities

To bring citizen-informed performance measurement and reporting to cities in North Carolina

Mr. Lee Mandell
919-715-3933
lmandell@nclm.org

Des Moines Neighbors

To launch the use of ComNET in Des Moines.

Ms. Amy Rodman
515-957-8678
dmneighbors@aol.com

Community Research Council, Chattanooga #

To add a strong citizen component to ongoing performance measurement and reporting in Chattanooga

Dr. David Eichenthal
423-267-7766 x14
deichenthal@researchcouncil.net

New York Public Interest Research Fund #

To continue and further institutionalize the Transit Performance Measurement Project

Mr. Gene Russianoff
212-349-6460
grussian@nypirg.org

New Yorkers for Parks #

To enable New Yorkers for Parks to develop and institutionalize a Community Report Card for neighborhood parks in New York City

Mr. Christian DiPalermo
212-838-9410 x318
cdipalermo@ny4p.org

Radford University #

To enable the Governmental and Nonprofit Assistance Center of Radford University to identify performance measures that would provide meaningful comparisons among Virginia’s local and county governments and to make them available on the Center’s website

Dr. Bruce Chase
540-831-5744
bcgase@radford.edu

Worcester Regional Research Bureau #

To continue support for and assist in the institutionalization of citizen-based performance assessment in the City of Worcester, MA

Dr. Roberta Schaefer
508-799-7169
rschaefer@wrrb.org

Connecticut Policy and Economic Council

To renew support for and assist in the institutionalization of an Internet-based service requests system and citizen-based performance measurement and reporting in Connecticut and beyond

Mr. Michael Meotti
860-571-7501
Mike.Meotti@ctunitedway.org

Advocates for Children, New York

To continue support for and assist in the institutionalization of an internet-based forum for citizen-based performance assessment of and information about New York City public schools

Ms. Pamela Wheaton
212-822-9531
pwheaton@advocatesforchildren.org

Urban Resources Systems, Inc.

To renew support for and assist in the institutionalization of ParkScan, citizen-based performance assessment of neighborhood parks in San Francisco

Ms. Isabel Wade
415-621-3260
urbanres@igc.org

Sustainable Seattle #

To support and assist in the institutionalization of performance measurement to improve the quality of life in Seattle’s neighborhoods

Ms. Chantal Stevens
206-357-5440
chantal@sustainableseattle.org

     
Using the Media

Governing Magazine

To enable Governing Magazine to continue a multi-media publishing program on performance measurement in government

Ms. Elder Witt
202-862-1432
ewitt@governing.com

Citizen Union Foundation

To enable Gotham Gazette to continue advancing public knowledge of and support for performance measurement and reporting in New York City

Mr. Dick Dadey
212-227-0342
ddadey@citizenunionfoundation.org

Other High Leverage Projects

National Civic League

To produce a special issue of National Civic Review addressing citizen-informed and citizen-based performance measurement and reporting.

Mr. Derek Okubo
303-571-4343 x207
dereko@ncl.org

 

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